Features of Easitill EPoS

Nearly every EPoS supplier claims their system is easy to use and so how do we substantiate our claims to be EASY TO LEARN, APPLY AND USE. We let the prospective customer drive the Till, End of Day, Till Daily Reports etc at the demonstration to prove the point. (It is very easy for any sales person to make a product look easy when driving it them selves, but a quantum leap more difficult to do so when working through a new user.)

We have to date trained thousands of operators in ten to twenty minutes for the basic till system. We have now replaced many other EPoS systems and in most cases the users have reported Easitill as substantially much easier to use and with lower labour operating costs after the conversion. The times to carry out similar operations on Till and Ma ster (Back office) are substantially lower to the extent that in one case we used

only three tills to replace four and in another we put in three tills when the turnover was £500k and did not add another until turnover reached £3 Million.

The three level Group, Dept and Category classification system forms the back bone of the system from finding products or entering department sales on the till, through sales reporting to re-ordering etc. Once this simple concept is set up in the first few hours of Day One of a new installation, by a combination of the users staff and the Easitill new business application specialists, there is no looking back.

EASY TO USE – TILL

Minimum key stokes - one key payment for cash and credit card – any menu driven Touch Screen type payment system will always be slower.

Easitill uses the sequence:- numeric value - then function key to enter & action data as distinct from:- function key - numeric value – enter key On screen prompts and keyboard labels are always present. Toggle keys or overwrite data to easily correct errors. The vast majority of the population now have experience of the standard computer keyboard and it’s functions, which we use, and hence programmable

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EASY TO USE – MASTER

The top-level menus have labels that directly relate to business operations such as TILL, END OF DAY, PRODUCTS, SALES, LISTS, CUSTOMERS, SUPPLIERS, ORDERS, and SHELF REFILL.

Below the top-level labels we try to use only one level of menu before entry into the relevant operating area with either tabs or dialog boxes leading directly to the relevant action.

For example PRODUCTS leads to Product records which then has Multiple Tabs giving access to Sales

Data, Special Offers, Kits, Stock Control, multiple Suppliers, Labels, Internet control, etc all without leaving the product record screen which itself has all the common key data permanently on display.

Direct control of Easitill Web from Easitill – enter and upload new products from Easitill database to Internet in seconds

SALES REPORTING

Our first third party systems in 1988, produced sales and stock reports as a series of individual product lines but with the typical product range being 6,000 to 12,000 lines this gave 100 to 200 sheets of paper. To analyse these was quite a daunting prospect on a Monday morning, if not impossible. The solution found in 1990 and well proven since then, was to summarise by Group the sales quantity, gross value, net value, costs, profit and margin data, typically on one A4 sheet of paper, for senior management purposes. The top level Group report can then be expanded downwards through a dept summary to individual product lines as before, either for week, month, and year to date in any year or any random period. Data can also be produced for any supplier or any store in multi-store operations.

In a similar top down fashion the relevant sales information over a random period or a number of weeks, months and years can be displayed to aid analysis, particularly of seasonal operations. The same quantity information is displayed alongside proposed orders.

EASY TO USE - ORDERING

From the very basic operations of receiving of goods without formal orders and manual ordering of stock from product records, to manual and automatic ordering based on stock levels, Easitill has the widest range of functions associated with ordering, receiving and shelf refilling stock. Other functions allow “Just in time” ordering, based on sales to be combined with stock levels and also to show all other products from a supplier with zero quantity, thus making a blank order sheet which can be filled in manually and faxed or entered into the system. Immediate past year, month and weeks sales history is shown when ordering.

Dual seasonal settings of stock levels.

Easy editing of stock re-order levels from order screen.

Mixed unit and case ordering with multiple barcodes and suppliers per product.

EASITILL TRAINING

A well proven training plan delivering maximum results at minimum cost in the shortest possible time.

Pre-sales training - The initial demonstration provides the first part of our training.

• The Easitill “hands on” demonstration intentionally and rigidly follows the proper set training sequences so that it provides 2-3 hours free pre-training and familiarisation.

• The Group and Dept Training Manual with Group examples is provided in advance to enable everyone concerned at the user end to at least draft out the Groups if not Departments and Categories as well.

Our actual training cycle takes 2-3 days - well proven hundreds of times.

Training Day 1 - An introduction to the Easitill System

• Till training – for data entry operator this is intended to ensure that the data entry operator enters data in the optimum way for both Till and overall system use.

• Back Office training - begin with Entering Supplier details - this teaches the basic concepts of Insert - Edit - Save and Cancel on the simplest database in the system so as not to confuse.

• Finalise Groups and some Departments / Categories and enter these into the system. This fully introduces another basic concept.

• How to enter a product.

• How to produce product Labels (if required)

• Use of Templates -to speed up product entry.

• Data import from customers’ own product spreadsheets or supplier files.

Training Day 2 - Further assistance with data entry and data import

Training Day 3 - This is “Go Live” day

On the day that the system first “Goes Live” a member of our Customer Support Team is on site all day to give maximum “hand holding”, confidence building, support for all operators.

• Consolidate Till training for all operators.

To optimise the use of time, in between providing assistance at the Till we carry out the final in–depth training on the use of the Master (back office)

he top-level menus have labels that directly relate to business operations such as TILL, END OF DAY, PRODUCTS, SALES, LISTS, CUSTOMERS, SUPPLIERS, ORDERS, and SHELF REFILL.

Below the top-level labels we try to use only one level of menu before entry into the relevant operating area with either tabs or dialog boxes leading directly to the relevant action.

For example PRODUCTS leads to Product records which then has Multiple Tabs giving access to Sales

• End of day procedures

• End of day processing

• Sales reports etc.

On – Going Training

Training continues with telephone support, PC Anywhere support and with area support visits. Easitill also provides Training Courses tailored to customers’ needs at our H.Q.

EASITILL SUPPORT

From the day you first think of an Easitill Epos System our Staff are there to support you on a continuous basis.

Pre- Start up: we discuss how you want to apply the system to your business and help you to set up the Database accordingly. All the experience we have gained in Epos since 1988 is at your disposal.

We can help to speed up the process of Data entry by using Industry standard Databases qualified by

using our Handheld Terminal to determine exactly what you stock.

Going ‘Live’: A member of the Easitill Support Staff will be there with you and your Staff to help you through any last minute queries, or unexpected problems.

Telephone support – two separate, direct, multi-channel telephone support systems without time-wasting recorded messages.

Easitill Main Telephone Number: 01604 881881

Easitill Operators Helpline Tel: 01604 88 20 30

(for help in operating the system)

We are on Duty Seven days a week, 364 days a year.

We believe our support is Second to None

.Remote Dial-up – The direct link from you to us is used for both operator training and technical diagnostics.

Newsletter: A regular Newsletter provides our users with up to date information.

Continuous support: You receive twice yearly site visits with Software updates. When the new features are added to the main Easitill System and have been fully tested, you will receive them.

Our Customer Support staff man the Helplines. They know you, your staff and your site, personally.

Emergencies: Seven days a week with weekend standby for On-site calls – normal response time for on-site emergency calls is less than three to five hours.

And finally: We are the authors of the Easitill computer programmes (the Software) so you deal directly with the source; this aids Knowledge and Communication.